Ten-X provides revolutionary products for buyers and sellers of real-estate. As a product designer on the commercial team, I contributed design and development work to a broad range of areas that had direct positive impact on the user experiences of products we released.
For a project aimed at reinventing a long-time offline process, I interviewed and observed business partners from operations teams to understand their current responsibilities and pain points. I often conducted these interviews on-site at the "auction war room", or at their workstations.
Held sessions with business to engage them in design-thinking exercises.
Combed through research findings (notes, explanatory decks, recordings). Through an extensive affinity mapping exercise, I began to visualize where bottlenecks and pain points exist in user journey.
Rapid and inexpensive attempts at translating user needs and business requirements into a functional product. Numerous iterations based on feedback from many distinct groups: users, engineering, PM, pair-design critique.
I applied visual treatments to wireframes resulting in high-fidelity UI mockups for engineering to build from. This is when the design began to "feel" like Ten-X
Took on HTML/CSS coding tasks when release timelines were tight. Images below are screenshots taken from the finished product.
I do this work because I find a lot of enjoyment in the process of learning and problem-solving. When I moved to Denver for family reasons, Ten-X made a disappointing organizational decision to transition me out of employment with the company. During the transition, I worked even harder than before, to make the most of my time on an exciting project.